Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Aug 2020 08:56:09 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Order number <span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>9798029133</span><div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Please update my refund</span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Please inform me current status</span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Thanks</span></div>
<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><br></span></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue 25 Aug, 2020, 12:02 PM Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Shinod,
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<div>Thank you for contacting us.</div>
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<div>We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">As we can see that you have placed this order on Aug 17, 2020 and your order number is 9798029133.</div>
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<div dir="ltr">Please be assured as we have now again escalated this issue to our courier team regarding collecting your return item and they are closely working on it. </div>
<div dir="ltr">The Courier partner will contact you before collecting your return item. You can also track your return request on <a href="https://www.aramex.com/ae/en/track/shipments" rel="noreferrer" target="_blank">https://www.aramex.com/ae/en/track/shipments</a> and your tracking number is 46035718304.
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<div dir="ltr">We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Feel free to ask any further queries in the future.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1415358