Subject: New Reply Received - undelivered order (6216001429)
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 27 Aug 2020 03:51:36 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  undelivered order (6216001429)   Ticket comment <div dir="auto">I can not buy without refunding my money. <br><br>تم الإرسال من هاتف Huawei الخاص بي</div>
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<br><br>-------- الرسالة الأصلية --------<br>من:‏ Splash &lt;[email-masked]&gt;<br>التاريخ:‏ الأربعاء، ٢٦ أغسطس، ٢٠٢٠ ٧:٤٥ ص<br>إلى:‏ [email-masked]<br>الموضوع:‏ Re: [#1418514] - undelivered order (6216001429)<br><blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div>Hi Abdu,</div>
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<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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We see that you are contacting us regarding the order you placed on our website with order number ​6216001429.<br>
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<div> As per the tracking information, we can see that your order has been returned back to our warehouse. We had previously informed you that your order is with the courier facility. </div>
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<div>Our courier partner tried to contact you thrice on 3 different days but didn't receive any response from your end. We even texted you on your provided mobile number for the collection details.
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The courier has now sent the items back to the warehouse after 10 days of keeping them in their facility. <br>
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Now, we would request you to order these items again from our website. <br>
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 Feel free to get in touch with us for further assistance.<br>
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Your Friends<br>
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<div>The Support Team</div>

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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">1418514:1125156</span>

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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1418514