Subject: New Reply Received - Re: Your partial cancellation has been processed
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 25 Aug 2020 11:49:33 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: Your partial cancellation has been processed  Ticket comment <div dir="auto">Ok sir thanks for informing me <div dir="auto"><br></div>
<div dir="auto">Please tell me when send thats refund amount</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 25 Aug 2020, 1:28 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Suhail,
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<div>Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We truly apologize for the inconvenience caused.</div>
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<div>We would like to inform you that whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">During the quality check, we found out that item was not in a good condition to be sold and that was the last of their stock hence we took that out of your order and refunded you for that item. You are still going to receive the remaining items. </div>
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<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why this item was canceled and you received a notification regarding the same item.</div>
<div dir="ltr">You’ll receive an SMS and an email when your order is ready for collection.</div>

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<div>Feel free to ask any further queries in the future.</div>
<div><br></div>
<div>Your Friends</div>
<div>The Support Team</div>
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</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1417845