Subject: New Reply Received - Re: We’ve received your online return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 25 Aug 2020 08:04:51 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: We’ve received your online return request.  Ticket comment <div dir="auto">ok,,thanks for the reply....</div>
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<div>On Tue, Aug 25, 2020, 10:58 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Michelle,<br><br>Thank you for your prompt reply.<br><br>We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">As we can see that you have placed this order on Aug 14, 2020 and your order number is 6215987759.<br><br>We would like to inform you that as we can see you've raised a 2 return request for 4 items and the 3 items have been collected so once the item will be delivered to the warehouse so after the quality check you will receive your refund within 4-15 working days to your card​.</div>
<div dir="ltr">Please be assured as we have now escalated this issue to our courier team regarding your other return request and they are closely working on it. We assure you that our team is working hard to get it to you as soon as possible<br><br>Feel free to ask any further queries in the future.<br><br>Your Friends<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1415357