Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 Aug 2020 08:45:36 +0000

Hi Rehan Khan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hello dear!

Any update as per above subject???
The wrong item was collected on August 12, 2020 by your personnel. 
Its too much late and i cant accept this! Its not acceptable at all! Im so upset! 

And for your information i dont want a refund! 
I want to receive my order not actually a refund. Your personal who took the wrong item said that you guys will deliver my order correct item soon.

Unfortunately until now i dont receive either not getting updates from your side!

Please do the necessary action!
Order no. 8396225373

Regards,
Marian https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1418294