Subject: New Reply Received - Returns 0552875993
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 20 Aug 2020 12:25:57 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Returns 0552875993   Ticket comment <div>Hi Splash team,</div>
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<div>Please note I just received another notification that Aramex have canceled the pick up. They keep canceling without even contacting me.</div>
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<div>Can you please assist ?</div>
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<div>Thank you for your help.</div>
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<div>Niamh <br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 20 Aug 2020, at 11:47 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Niamh,<br>

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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">Thank you for contacting us.</span>
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<span dir="ltr" rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We sincerely apologize for the inconvenience caused.</span><br>
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<div dir="ltr">As we can see that your order number is 9797226753 and 9797297675.</div>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">Please be assured as we have now escalated this issue to our courier team regarding collecting your return item and they are closely working to collect your both item as soon as possible. </span><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">Please allow us time.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">We thank you for your understanding and cooperation. </span>
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<span dir="ltr" rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Feel free to ask any further queries in the future.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">Your Friends</span><br>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>The Support Team</span></div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1399931