Subject: New Reply Received - damaged shirt claim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 May 2020 10:34:36 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  damaged shirt claim  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>No issue . I will manage but next time I will be aware from your side and will never purchase a single item from centerpoint .
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint [mailto:[email-masked]]
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<b>Sent:</b> Saturday, February 15, 2020 9:36 AM<br>
<b>To:</b> Mubashar Hussain &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#459002] - damaged shirt claim</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Mubashar,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you to contacting us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologise if we’ve taken longer than usual to get back to you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We see that you want to return your ''Textured Formal Shirt with Chest Pocket Detail and Long Sleeves'' which you ordered from our website in July. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You purchased this item on (Jul 18, 2019),
 so we won't be able to initiate a return request here. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>For any further information on return, please visit the below link: </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://helpsa.splashfashions.com/en/support/solutions/folders/44001186587" rel="noreferrer">https://helpsa.splashfashions.com/en/support/solutions/folders/44001186587#</a></span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Feel free to get in touch with us for further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team  </span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>459002:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/459002