Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Mar 2020 11:22:17 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear all.  Thank you for your cocern  when i order  i always write my address in detail but what i’m talking about is when i choose area. There is no option for my area. Azzahra  any more   so ichoose salamah   The nearest area to me  &amp; this makes the courrier  confused cause my address doesn’t match  in salamah area   Please check this area   problem in area option  i hope i made it clear   Thank you again <br><br>
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<div>On 19 Mar 2020, at 12:23 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 532849</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Rehan Khan : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Nahed,<br><br>Thank you for contacting us.<br><br>We sincerely apologize for the inconvenience caused.<br><br>As we can see that you have placed this order on Mar 15, 2020 and your order number is 6470130459.<br><br>Please provide us your full address so our courier partner will contact you ​to deliver your order as soon as possible.<br><br>We are looking forward to hearing from you.<br><br>Your Friends<br>The Support Team</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/532849