Subject: New Reply Received - RE: Order not received by the customer | 6467463617
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 18 Mar 2020 09:21:47 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  RE: Order not received by the customer | 6467463617  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Gaurav/Thulasi,</div>
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<div class="MsoNormal">Can you action the request.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal"><span style="color:#1F497D">Suresh Gopalakrishnan</span></div>
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<span style="color:#C00000">Cell:</span><span style="color:#ED7D31">
</span><span style="color:#002060">+971-50-5579139</span>
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<span style="color:#C00000">Direct:</span><span style="color:#ED7D31">
</span><span style="color:#002060">+971-4-809-5276</span>
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<span style="color:#C00000">Email: </span><span style="color:#1F497D"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span>
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<div>From: Mahmoud Emadeldin Mahmoud Elsayed &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, March 18, 2020 9:53 AM<br>
<b>To:</b> Suresh Gopalakrishnan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Jishan Sahib &lt;[email-masked]&gt;; Maxwhryd Ecom &lt;[email-masked]&gt;; WMS Support &lt;[email-masked]&gt;; LMG WMS &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: Order not received by the customer | 6467463617</div>
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<div class="MsoNormal">Dear <a id="OWAAM3A4018BC170F47E29B563F95A6AB1A9A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Suresh Gopalakrishnan</span></a>
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<div class="MsoNormal">Please assist with below.  </div>
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<div class="MsoNormal">Mahmoud</div>
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<b>From:</b> Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, March 17, 2020 12:39 PM<br>
<b>To:</b> Maxwhryd Ecom &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; WMS Support &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; LMG WMS &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jishan Sahib &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Order not received by the customer | 6467463617</div>
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<div class="MsoNormal">Dears <a id="OWAAMCF3928EECA3147AFB91C2B87A3AA1E83" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@WMS Support</span></a>
<a id="OWAAM9878D2F0D0CE4F488A73124E209EF2DC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@LMG WMS</span></a>
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<div class="MsoNormal">Please cancel item 160894972 on WMS, Order ID 6467463617 </div>
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<b>From:</b> Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, March 17, 2020 9:48 AM<br>
<b>To:</b> Maxwhryd Ecom &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Order not received by the customer | 6467463617</div>
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<div class="MsoNormal">Hi esaf </div>
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<div class="MsoNormal">Please try to shipped out now </div>
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<b>From:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 16, 2020 5:12 PM<br>
<b>To:</b> Maxwhryd Ecom &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> enaam alsraisri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; max Othaim &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Order not received by the customer | 6467463617</div>
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<div class="MsoNormal">Customer is really angry and wants a refund. Can this be processed from the warehouse?</div>
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<b>From:</b> Maxwhryd Ecom &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 16, 2020 2:40 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> enaam alsraisri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; max Othaim &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Order not received by the customer | 6467463617</div>
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<div class="MsoNormal">Dear Ahbilash ,</div>
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<div class="MsoNormal">Said Order Technical Issue , we rise the Sr also . PFB , the SR No. for your reference.</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">INC0695033</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Thanks</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Esaf</span></b></div>
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<b>From:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 16, 2020 2:22 PM<br>
<b>To:</b> Maxwhryd Ecom &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> enaam alsraisri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; max Othaim &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Order not received by the customer | 6467463617</div>
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<div class="MsoNormal">Dear Esaf, </div>
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<div class="MsoNormal">Please check for POD for this order. Customer has been calling us and visiting the store several times.
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<b><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Thanks and Regards,</span></b><br>
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<b><span style="font-size:10.0pt">Abhilash Kuttalam</span></b><br>
<b><span style="font-size:10.0pt">Max Fashion</span></b> </div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt">Riyadh Gallery Mall, Gate No. 1A, 3<sup>rd</sup> Floor,</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt">Kingdom of Saudi Arabia</span></b></div>
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<b><span style="font-size:10.0pt">Phone – 0112078292 (Extn 3512)</span></b><br>
<b><span style="font-size:10.0pt">Mob: +966 540 235 455 / +966 596 205 502</span></b><br>
<b><span style="font-size:10.0pt">URL: </span></b><a href="http://www.landmarkgroup.com/" rel="noreferrer"><b><span style="font-size:10.0pt;color:blue">www.landmarkgroup.com</span></b></a>
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<div class="MsoNormal"><span style="font-size:9.0pt">I know Jiu Jitsu, Kung Fu and 26 other dangerous words.
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<b>From:</b> max Othaim &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, March 14, 2020 5:28 PM<br>
<b>To:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; enaam alsraisri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Order not received by the customer</div>
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<div class="MsoNormal">Dear Team</div>
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<div class="MsoNormal">Requesting to check the below customer order because he came to store to complain that his order has not received yet since he placed the order on 25<sup>th</sup> Feb</div>
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<div class="MsoNormal">Order no. 6467463617</div>
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<div class="MsoNormal">Mobile: 0540718786</div>
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<div class="MsoNormal">Name: Ahmed</div>
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<div class="MsoNormal">Thanks &amp; Regards</div>
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<div class="MsoNormal">Melvin</div>
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<div class="MsoNormal">0546965754</div>
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