Subject: New Reply Received - Regarding orders
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Mar 2020 08:44:14 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Regarding orders  Ticket comment <div dir="ltr"><span></span></div>
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<div dir="ltr">Dear Centrepoint </div>
<div dir="ltr">The bottle is missing - only one out of two has been delivered </div>
<div dir="ltr">And below is a picture of the hairband that was broken</div>
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<div dir="ltr">Regards </div>
<div dir="ltr">Hira Amjad</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA5NjQzNzgwNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.of0JHbPuW4L5Kr9HeM88zanLy_HsyEmZhyH2yzHdc4g" alt="image1.jpeg" id="544ED0B8-ADBD-44ED-AA5B-A83BCBE2C373"><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 17 Mar 2020, at 10:55, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Hira,<br>
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<div>Thank you for contacting us.</div>
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<div>We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">As we can see that you have placed 2 orders and your order number is 9772488437 and 9771493225.</div>
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<div>After checking your order, we found out that your order has been delivered completely, including (Smash Printed Water Bottle).<br>
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If you still believe that the item is missing please contact us again, we'll help you.</div>
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<div dir="ltr">As you have received damage in your order(9771493225) item so please provide us the item number or name of the item so we can further assist you.</div>
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<div dir="ltr">We are looking forward to hearing from you.</div>
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<div>Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/533281