Subject: New Reply Received - Why the order cancelled?
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 22 Feb 2020 11:44:05 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Why the order cancelled?  Ticket comment <div><div dir="auto">Dear </div></div>
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<div dir="auto">Thank you for your response.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 22 Feb 2020 at 3:15 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Mushthaq,<br><br>Thank you for your prompt reply.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you the order(9770919302) you have placed it was get cancelled due to payment issue and instead of that order a new order(9770919306) has been created by the system with the same items which you have been selected.</div>
<div dir="ltr">Amount has been debit from your account for the new order(9770919306) so now you don't need to pay any amount for any order.</div>
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<div dir="ltr">Your order has been shipped and now with the courier partner. Standard shipping orders usually delivered within 2-4 working days.</div>
<div dir="ltr">Courier team will call you before delivering this order.</div>
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<div dir="ltr">Feel free to ask any further queries in future.</div>
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<div dir="ltr">Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/474474