Subject: New Reply Received - Fwd: overcharge
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 19 Feb 2020 06:04:53 +0000 (UTC)

Hi Rehan Khan,  The customer has responded to the ticket.  Fwd: overcharge  Ticket comment <div>Hi. Where is the update on this please?<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 18 Feb 2020, at 11:13, Jessica Stayton &lt;[email-masked]&gt; wrote:<br><br>
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<br>Hello. I was overcharged 10dhs when the payment went through. <div><br></div>
<div>Should have been free shipping. </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<br>Begin forwarded message:<br><br>
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<b>From:</b> Babyshop &lt;[email-masked]&gt;<br><b>Date:</b> 18 February 2020 at 11:04:53 GMT+4<br><b>To:</b> jessica staytom &lt;[email-masked]&gt;<br><b>Reply-To:</b> "[email-masked]" &lt;[email-masked]&gt;<br><br>
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										Your order number is 9770586147  									</td>
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														 Your order has been successfully placed.</div>
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														Hi jessica staytom, thanks for shopping with us.  <br>
														For your reference, your order number is   9770586147													</div>
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																								Order shipping to<br><b>jessica staytom</b><br>
																																							                                   	 	contemporary, villa 226, st. 5<br>
																								 															                                   	 															                                   	 															                                   	 															                                     															                                     	Abu Dhabi
															                                     															                                     																								 															                                     																                                     		<br>
															                                     															                                     	Mobile: +971 585853698
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                                                            								                                      								                                      																			                                     								  <h4 style="margin:0; font-weight:normal; font-size:14px">Payment Method:</h4>
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																																													                                       <img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-mastercard.png" alt="mastercard" style="width: 100%; max-width: 40px; margin:10px 10px 0 0;display:block;vertical-align:sub">
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<div style="font-size: 14px">
									                                    		xxxx xxxx xxxx 4044 <br>
									                                    		Jonathan Stayton
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												 Order Details
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																																				<a href="https://www.babyshopstores.com/ae/en/p/161645413?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" rel="noreferrer">
																																																						<img alt="" src="https://8e676dcebf3309ae7e1b-f801ca07733addcf236da446f6ef5b12.lmsin.net/161645413-161645413-BSAW19300519_01-150.jpg" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px">
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="left">  BABYSHOP  </td>
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="left">  Justice League 5-Piece School Set  </td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300" align="left">Color: Multicolour</td>
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																			 Quantity: 1
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															        						   									 AED 69
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				            Subtotal:
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				            <strong> AED 69</strong>
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				            Savings:
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				            <strong>- AED 72.9</strong>
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					      							      								      								      								      									      				Standard ground shipping:
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				             <strong>
					      							      								      				AED 10
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				            <strong>Total</strong>
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				            <strong>AED 72.1</strong>
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					            					            					            	Your order could earn you 6 Shukrans.
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										<a href="mailto:[email-masked]?Body=Contacted" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0; padding:0; line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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</table>
			</div>
			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%">
				<table align="center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; height:95px;background-color:
					f9f9f9" class=" getintouch">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://www.facebook.com/BabyshopArabia" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0; padding:0; line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
	<tr>
		<td align="center" width="100%">
			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%">
				<table align="center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; height:95px;background-color:
					f9f9f9" class=" getintouch">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://twitter.com/babyshoparabia" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0; padding:0; line-height:20px">Reach out in 140 characters! We are <strong>@babyshoparabia</strong>.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%">
				<table align="center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; height:95px;background-color:
					f9f9f9" class=" getintouch">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px" width="100%">
								<tbody>
									<tr>
										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0; padding:0; line-height:20px">
<strong>Call us on 800-BABYSHOP (800-22297467).</strong> <br>7 days a week, 24 hours a day</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
</tbody>
</table></div>

</td>
		</tr>
		
		<tr>
			<td class="two-column" style="padding: 5px 0 0 0; background: #eeeeee" align="center">
        <table width="100%">
        <tbody>
<tr>
        <td width="50%">
				<div class="content">
<div class=" column" style="width:49%; display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td class=" inner" align="left">
				<table class="contents">
					<tbody>
<tr>
						<td align="left"><span style="font-size:11px; color:#848483">
								© 2019 Retail World Limited </span></td>
						<td> </td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
</div>

<div class=" column" style="width:49%; display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td class=" inner" align="right">
				<table class="contents">
					<tbody>
<tr>
						<td style=" text-align:right; width:100%" align="right">
							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.babyshopstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">Privacy Policy</a>  |
						    <a href="https://www.babyshopstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">Terms &amp; Conditions</a>
						</span>
						</td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
</div>
</div>

        </td>
        </tr>
        </tbody>
</table>
			</td>
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	</tbody>
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      </td>
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</div></blockquote>
</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/467879