Subject: Ticket Assigned - Conversation with Popping Magnifier
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 16 Feb 2020 10:49:49 +0000

Hi Rehan Khan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Popping Magnifier Popping Magnifier                    Hi . I have returned few items.Order nos9768697849,9768700634,9767599401. For the first 2 orders I hv got refund. But for the last one I didn’t get refund. Can u check ?           10:54 PM, 13th Feb                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           10:55 PM, 13th Feb                   Shivani                    We sincerely apologies for the inconvenience caused to you.           10:56 PM, 13th Feb                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           10:56 PM, 13th Feb                   Shivani                    We request you to please share the return slip which was given at the time of collection by our courier team.           10:58 PM, 13th Feb                     Popping Magnifier                    I don’t have. Sorry           11:00 PM, 13th Feb                   Shivani                    When did you returned the item to courier team.           11:01 PM, 13th Feb                     Popping Magnifier                    I think it’s on 11th feb           11:02 PM, 13th Feb                   Shivani                    Ok           11:02 PM, 13th Feb                   Shivani                    Thank you for the confirmation.           11:02 PM, 13th Feb                   Shivani                    We would forward this case to our courier team and ask them to returned the item to our warehouse so that refund can be processed.           11:03 PM, 13th Feb                   Shivani                    Please share your email address so that we can update you accordingly on your email.           11:03 PM, 13th Feb                     Popping Magnifier                    [email-masked]           11:04 PM, 13th Feb                   Shivani                    Thank you for the email.           11:04 PM, 13th Feb                   Shivani                    We will update you once we will get any update.           11:05 PM, 13th Feb                   Shivani                    Is there anything else I can help you with?            11:05 PM, 13th Feb                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           11:07 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/461621