Subject: Ticket Assigned - Wrong shoe packed - Click & collect
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 13 Feb 2020 02:04:57 +0000

Hi Rehan Khan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Wrong shoe packed - Click & collect Hi Shoemart Support Team,

This is to inform that I just collected my order(SM976933762) from your Bur
Dubai branch. Unfortunately, although the box is exactly of the shoes I
ordered, the shoes inside were not the same.

Attaching some pictures for your reference.

Is it possible for me to visit your Bur Dubai branch on Saturday 15th Feb
to have this replaced with my actual order?

Appreciate your prompt response.

Thankyou

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/459131