Subject: New Reply Received - Re: Your return has been processed
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 Feb 2020 11:39:46 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: Your return has been processed  Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
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<div>Hi</div>
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<div>Ok but the 11 riyal discount code was on the overall total of 394.. so y would the discount for the code be deducted on the return order only??</div>
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Sent from myMail for iOS<br>
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Wednesday, 12 February 2020, 11:47 AM +0300 from [email-masked] &lt;[email-masked]&gt;:<br>
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<div dir="ltr">Hi Jina,<br>
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<div style="box-sizing: border-box">Thank you to contacting with us.</div>
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<div style="box-sizing: border-box" dir="ltr">As we can see that you have placed an order on Jan 19, 2020 and your order number is 6461796194.</div>
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<div dir="ltr" style="box-sizing: border-box">We would like to inform you that as we have check your total refund amount is 119 SAR.</div>
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<div dir="ltr" style="box-sizing: border-box">But as we can see, under this order you have used 1 voucher so 11.9 SAR has been deducted from your refund because it was paid by voucher.</div>
<div dir="ltr" style="box-sizing: border-box">So this is the reason you have received 107.1 SAR.</div>
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<div dir="ltr" style="box-sizing: border-box">Feel free to ask any further queries in future.</div>
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<div dir="ltr" style="box-sizing: border-box">Your Friends</div>
<div dir="ltr" style="box-sizing: border-box">The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/457032