Subject: New Reply Received - Re: Your payment was not successful
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Feb 2020 05:07:10 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: Your payment was not successful  Ticket comment <div dir="auto">Thank you for your response. Plz let me know about this order. Is it confirmed? When to collect it?</div>
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<div>On Wed, 12 Feb 2020, 8:34 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Nimra,<br><br>
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<div>Thank you ​to contacting with us.</div>
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<div>We are sincerely apologies for the inconvenience caused.</div>
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<div dir="ltr">We'd like to confirm you that order has not been placed successfully as the payment from your card has been unsuccessful.<br style="font-weight:inherit;box-sizing:inherit">
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<div>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br style="font-weight:inherit;box-sizing:inherit">
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<div>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br style="font-weight:inherit;box-sizing:inherit">
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<div dir="ltr">​But system create a new order for you with the same item and new order number is 9769883860.<br style="font-weight:inherit;box-sizing:inherit">
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<div>Feel free to get in touch with us for further assistance.<br style="font-weight:inherit;box-sizing:inherit">
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/457156