Subject: New Reply Received - Re: Your return has been processed
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Tue, 11 Feb 2020 06:59:59 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: Your return has been processed  Ticket comment <div dir="auto">I DESERVE AN EXACT AMOUNT OF REFUND. THIS IS TOO MUCH MISTAKES FROM YOU. I AM STARTING TO LOSE MY TEMPER ON THIS. I WAS EXPECTING A GOOD SERVICE BEFORE BECAUSE I AM A LOYAL CUSTOMER OF LANDMARK FROM MAX, CENTERPOINT AND LIFESTYLE. BEFORE I ORDER A 4 PAIRS OF SHOES AND WHITE SHOES HAVE STAIN AND IT DOESN'T REMOVE SO I NEVER WEAR IT AND YOU NEVER HEAR ANY COMPLAIN FROM ME BUT NOW ANOTHER THING HAPPEN AGAIN! PLEASE, DO SOME ACTION REGARDING THIS ISSUE, I'VE BEEN WAITING FOR LONG FOR GOD SAKE. &#128557; THANK YOU SO MUCH. </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 10 Feb 2020, 8:11 pm Ysa Garcia, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">No, my return must be 266sar !<div dir="auto">Kindly check everything please. I never get any of my order. How many times do I have to explain, in chat and in customer service. You can ask Amber, Tina and Laura who I used to talk in live chat and to all the agent I talked in customer care. I was waiting patiently and taking it lightly but still you are in a wrong process. Thank you. </div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, 10 Feb 2020, 8:03 pm Lifestyle Shops, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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										RE: Order number  6459323151 
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									<a href="https://www.lifestyleshops.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" style="display:inline-block" rel="noreferrer" target="_blank">
									<img style="border:0;margin:0" alt=" Lifestyle logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-lifestyle.png" width="90"></a>
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												<td colspan=" 2" style="padding:15px 0 0 0">Download
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												<a href="https://itunes.apple.com/ae/app/id1161319189" rel="noreferrer" target="_blank">
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.lifestylegulf&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" rel="noreferrer" target="_blank">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.lifestylegulf&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" style="text-decoration:none;color:#202020" rel="noreferrer" target="_blank">Android</a>
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<span>
													<a href="https://www.lifestyleshops.com/sa/en/department/beauty?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Beauty</a></span>
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													<a href="https://www.lifestyleshops.com/sa/en/department/home?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Home</a></span>
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													<a href="https://www.lifestyleshops.com/sa/en/department/teens?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Teens</a></span>
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													<a href="https://www.lifestyleshops.com/sa/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Offers</a></span>
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													<a href="https://www.lifestyleshops.com/sa/en/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer" target="_blank">Clearance</a></span>
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					                                  					                                  	Your return has been processed.
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					                              					                               														Hi Ysa Garcia, your refund for order number  <span style="color:#00b9e5"><a href="https://www.lifestyleshops.com/sa/en/my-account/order/6459323151?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_en" style="color:#00b9e5;text-decoration:none" rel="noreferrer" target="_blank">6459323151 </a></span> 																												has been processed. For details on when you will receive your refund amount, please refer to our 
														<a href="https://www.lifestyleshops.com/sa/en/faq?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_en" style="color:#00b9e5;text-decoration:none" rel="noreferrer" target="_blank">FAQ page</a>.
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														Remember, you can also easily cancel and return the products online.
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							                                  <strong>Order Details </strong>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Total Price</div>
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																																																							<a href="https://www.lifestyleshops.com/sa/en/p/159738945?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_en" rel="noreferrer" target="_blank">
																																																																								<img alt="" src="https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/159738945-159738945-Batch711_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  <strong>LIFESTYLE</strong>  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Sparkling Strawberry Fragrance Candle  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Pink</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															        						   									 SAR 5
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																																																							<a href="https://www.lifestyleshops.com/sa/en/p/159738942?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_en" rel="noreferrer" target="_blank">
																																																																								<img alt="" src="https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/159738942-159738942-Batch947_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  <strong>LIFESTYLE</strong>  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Rose and Jasmine Candle Jar  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Blue</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															        						   									 SAR 5
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																																																							<a href="https://www.lifestyleshops.com/sa/en/p/159738943?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_en" rel="noreferrer" target="_blank">
																																																																								<img alt="" src="https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/159738943-159738943-Batch711_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  <strong>LIFESTYLE</strong>  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Fresh Cotton Fragrance Candle  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: White</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															        						   									 SAR 5
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																				Total
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																				<strong>SAR 15</strong>
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															            	Total Refund Amount
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															            	<strong>SAR 13.5</strong>
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															            Items that are cancelled or refunded are not eligible for Shukrans.
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				<td style="font-size:16px;font-weight:bold;color:#202020">Your refund:</td>
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<b>SAR 13.5</b> will be refunded to My Credit.</td>
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				<td style="font-size:14px;line-height:20px">Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.</td>
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										To learn more about how My Credit works, take a look at our <a href="https://sa.help.lifestyleshops.com/hc/en-us/sections/115000724874-Returns-Policy" style="color:#92979e;text-decoration:underline" rel="noreferrer" target="_blank">Help Centre.</a>
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		<td style="padding:0 0 15px 15px;font-size:15px;font-weight:700;text-align:left;color:#242428"><span>Need help? Get in touch</span></td>
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<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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<strong>Connect with us</strong> on your favourite social network.</div>
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										<a href="https://twitter.com/lifestylegulf" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
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											<div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@lifestylegulf</strong>.</div>
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										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
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											<div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800-111-10CP (800-1111027).</strong> <br>7 days a week, 24 hours a day</div>
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								© 2019 Retail World Limited </span></td>
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							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.lifestyleshops.com/sa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Privacy Policy</a>  |
						    <a href="https://www.lifestyleshops.com/sa/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Terms &amp; Conditions</a>
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Attachments :
1. <a href='http://helpae.lifestyleshops.com/helpdesk/attachments/2043086297581'>USER_SCOPED_TEMP_DATA_orca-image--796760508.jpeg</a><br />2. <a href='http://helpae.lifestyleshops.com/helpdesk/attachments/2043086297582'>USER_SCOPED_TEMP_DATA_orca-image--231454617.jpeg</a><br />3. <a href='http://helpae.lifestyleshops.com/helpdesk/attachments/2043086297583'>USER_SCOPED_TEMP_DATA_orca-image--2002396473.jpeg</a><br />4. <a href='http://helpae.lifestyleshops.com/helpdesk/attachments/2043086297584'>USER_SCOPED_TEMP_DATA_orca-image--1017668817.jpeg</a><br />5. <a href='http://helpae.lifestyleshops.com/helpdesk/attachments/2043086297585'>Screenshot_20200211-094321_Gallery.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/455224