Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 06 Feb 2020 11:48:46 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">
<div dir="auto">I am sorry to say this that your online services aren't good at all. Your application shows delivery within 24 hours on the homepage and I have absolutely no update regarding my order even after a week of placing it despite of several complaints and reminders.</div>
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<div dir="auto">Totally dissatisfied!<br><br>Need an update asap!</div>
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<br><div dir="auto">Thanks and Regards,<br>Disha</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 5 Feb 2020, 16:10 Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Disha,<br><br>​Thank you to contacting with us.</div>
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<div dir="ltr">We are sincerely apologies for the inconvenience caused.</div>
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<br>Please understand that you can't change your pick-up store. You must pick up your order at the store you originally selected.</div>
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<div dir="ltr">We''ll inform you if we will receive any information.</div>
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<div dir="ltr">Feel free to ask any further queries in future.</div>
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<div dir="ltr">Your Friends</div>
<div dir="ltr">The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/442009