Subject: Ticket Assigned - Conversation with Pumping Candy
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 06 Feb 2020 05:09:24 +0000

Hi Rehan Khan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pumping Candy Pumping Candy 
                   Hello           02:56 PM, 03rd Feb      

            
 Bot                   أهلا مرة أخرى!           02:56 PM, 03rd Feb 

              
 Pumping Candy 
                   Hi           02:56 PM, 03rd Feb      

              
 Pumping Candy 
                   Good afternoon           02:56 PM, 03rd Feb      

              
 Pumping Candy 
                   I would like a follow up from this order           02:57 PM, 03rd Feb      

            
 Nitesh                   Hi, Thank you for contacting us. My name is Nitesh.           02:58 PM, 03rd Feb 

              
 Pumping Candy 
                            02:58 PM, 03rd Feb      

            
 Nitesh                   Please allow us a moment while we check the details.           02:58 PM, 03rd Feb 

              
 Pumping Candy 
                   Ok           02:59 PM, 03rd Feb      

              
 Pumping Candy 
                   It has been 5 days already           02:59 PM, 03rd Feb      

              
 Pumping Candy 
                   I just want my refund because I will use it to order again           02:59 PM, 03rd Feb      

            
 Nitesh                   We sincerely apologise for the delay in your refund and the inconvenience caused.           03:00 PM, 03rd Feb 

            
 Nitesh                   As per the details, your concern has already been forwarded to the concern team.           03:01 PM, 03rd Feb 

            
 Nitesh                   We apologise that you haven't received any update till now.           03:01 PM, 03rd Feb 

            
 Nitesh                   We have again escalated your concern on high priority basis and rest assured, it will be resolved soon.           03:01 PM, 03rd Feb 

              
 Pumping Candy 
                   Yes it has been 5 days           03:02 PM, 03rd Feb      

              
 Pumping Candy 
                   Ok thank you so much.           03:02 PM, 03rd Feb      

            
 Nitesh                   We thank you for your understanding and co-operation.           03:03 PM, 03rd Feb 

            
 Nitesh                   Feel free to reach us if you need further assistance.           03:03 PM, 03rd Feb 

            
 Nitesh                   It was a pleasure assisting you. Thank you for shopping with us.           03:03 PM, 03rd Feb 

       

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