Subject: New Reply Received - order
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 16 Mar 2020 07:35:26 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  order  Ticket comment <div>would you please clarify what s the logarithm that you are using to decide the percentage for the offer to be applicable </div>
<div><br></div>
<div>so that before i order the next time under the buy 1 get 1 i can calculate it ( since it is not buy one and the other for 0 neither buy 2 and get 50% discount </div>
<div>&#128545;&#128545; </div>
<div><br></div>
<div> i think people should know this and i am sharing my experience online<br> </div>
<div><br></div>
<div>this is the worst shopping experience ever and you are not being sincere with your customers you play with your offers the way suits you</div>
<div><br></div>
<div>
<br><div dir="ltr">Sent from iPhone<div><br></div>
</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 16 Mar 2020, at 10:53, Lifestyle &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi May,<br><br>Thank you for your prompt reply.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform you that as we can see 2 ''Metallic Taper Candle Holder'' you've ordered. And you've received this item(Decorative Hurricane Candle Holder) with this item(Metallic Taper Candle Holder) under buy 1 get 1 offer so this is the reason you've paid for both Metallic Taper Candle Holder item.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Feel free to ask any further queries in the future.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/513006