Subject: New Reply Received - Why you cancel my order?
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 15 Mar 2020 08:04:09 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Why you cancel my order?  Ticket comment <div dir="auto">I didn't receive any call from the courier. What number is he calling? Maybe he called te wrong number. My number is 0566996878</div>
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<div>On Sun, Mar 15, 2020, 11:09 AM Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Geraldine,</div>
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<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<br>We see that you are contacting regarding the order you placed on our website with order number 9772232547.<br><br>As per the tracking information, we can see that your order has been returned back to our warehouse. We had previously informed you that your order is with the courier facility.<br><br>Our courier partner tried to contact you thrice on 3 different days but ​your mobile number was unreachable.<br><br>The courier has now sent the items back to the warehouse after 10 days of keeping them in their facility.<br>Now, we would request you to order these items again from our website.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/521179