Subject: New Reply Received - Order no. 9771759792 link to my shukran card.
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 03 Mar 2020 09:26:49 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Order no. 9771759792 link to my shukran card.  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Hi Support team,</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
I tried following the given instructions but was not getting the verification code sms. At last it showed my card is blocked due to multiple attempts. Please can you try to unblock my card. Will try to link my Shukran card tomorrow.</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
My Shukran card no. 1800000135489025.</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Thanks</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Saheela Faroki </div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
0564114027</div>
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<div>From: Shoemart &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Monday, 2 March 2020, 16:36<br>
<strong>To:</strong> [email-masked]<br>
<strong>Subject:</strong> Re: [#499936] - Order no. 9771759792 link to my shukran card.<br>

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<div>Hi Saheela,<br>
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<div dir="ltr">Thank you for getting in touch with us.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused.</div>
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<div dir="ltr">​We would like to inform you that as we have checked you've not linked your Shukran card with your account.<br>
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<div dir="ltr">So we are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.</div>
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<div>To link your Shukran card, please follow the below steps:</div>
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<div>1- Log in your account.</div>
<div>2- Go to My account &gt; Shukran &gt; Link your account here.</div>
<div>3- Follow the provided steps on the webpage</div>
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<div>After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.<br>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/499936