Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Mar 2020 03:46:39 +0000

Hi Rehan Khan,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Hi. Thank you for your reply. <div dir="auto">We haven't received the item along with the other items in the order.</div>
<div dir="auto"><br></div>
<div dir="auto">Please do the needful to arrange for the same or for the refund.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 2 Mar 2020, 5:02 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Julia,</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you for contacting us.</div>
<div dir="ltr"><br></div>
<div dir="ltr">
<div>We apologize for the inconvenience caused.</div>
<div> </div>
<div dir="ltr">As we can see that you have placed an order on Feb 25, 2020 and your order number is 9771253720.</div>
<div dir="ltr"><br></div>
<div dir="ltr">After checking your order, we found out that your order has been delivered completely, including (Essence Superfine Waterproof Eyeliner Pen).</div>
<div> </div>
<div dir="ltr">If you still believe that the item is missing please contact us again.</div>
<div> </div>
<div>Please feel free to contact us if you have any further questions.</div>
<div> </div>
<div>Your friends</div>
<div dir="ltr">The Support Team</div>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/499850