Subject: New Reply Received - 2020-03-01
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 02 Mar 2020 10:23:17 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  2020-03-01  Ticket comment <div>
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<div style="direction: ltr">It keeps saying they have attempted delivery but then when I ask at the school if this is true. They have said that no delivery has been attempted. Why is this?
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<div>From: Shoemart &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, March 2, 2020 2:21:05 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#498252] - 2020-03-01
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<div dir="ltr">Hi Alex,<br>
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<div>Thank you for contacting us. </div>
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<div>We sincerely apologise for the inconvenience caused.</div>
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<div>Standard delivery orders are usually delivered within 2-3 working days. </div>
<div dir="ltr">We can see that your order has been delayed. We know that you are waiting for your shopping to arrive soon and we assure you that our team is working hard to get it to you. </div>
<div>Please allow us some more time and we will get back to you as soon as possible.</div>
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<div>Feel free to ask any further queries in the future.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/498252