Subject: New Reply Received - Re: Your payment was not successful
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 02 Mar 2020 05:55:53 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: Your payment was not successful  Ticket comment <div dir="auto">Please find attached screenshot</div>
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<div>On Mon, Mar 2, 2020, 8:53 AM Niyas Hashim &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi..<div dir="auto">Good morning</div>
<div dir="auto"><br></div>
<div dir="auto">I've reinstalled the app as informed but still i couldn't continue shoping. I am receiving the same error message 'Merchant does not support mada debit cards'.</div>
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<div dir="auto">Kindly advise what to do.</div>
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<div dir="ltr" class="gmail_attr">On Tue, Feb 25, 2020, 4:12 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Niyas,<br><br>Thank you for your prompt reply.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that as we have received information from our team that mada debit cards can be used on our website, so please re-install the application and try again with your mada debit card.</div>
<div dir="ltr">But if still it shows error so please provide us the screenshot of the error and we''ll help you to fix this issue.</div>
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<div dir="ltr">Feel free to ask any further queries in future.</div>
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<div dir="ltr">Your Friends</div>
<div dir="ltr">The Support Team </div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043091962282'>Screenshot_20200302-085439_Messages.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/479633