Subject: Ticket Assigned - Late Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 02 Mar 2020 01:57:48 +0000

Hi Rehan Khan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late Delivery i placed my order last feb 27 and chose march 1 10-2pm delivery on my office. i even received an email that my order will be delivered on my date and time requested. i called your customer service by past 2pm to follow up my order and was advised maybe it is caught in traffic. but its already past 5pm and i am on my home already even a single call from the delivery guy i did not received if it will be delivered or not. next time dont put delivery date and time option on your on line store if you cannot fulfill it. 
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/497742