Subject: New Reply Received - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 28 Feb 2020 18:26:58 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div>Hi team,</div>
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<div>Just proceed the transaction.<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, February 28, 2020, 1:36 PM, Max &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Grace,<br><br>Thank you for your prompt reply.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused.</div>
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<div dir="ltr">As we can see your transaction has been accepted for your order 9771462129.</div>
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<div dir="ltr">We would like to inform you that once the order has been placed so we are not able to do any changes in the order or in the delivery method.</div>
<div dir="ltr">But as we have check your order status is SUBMITTED_TO_WAREHOUSE so you can cancel your order or please inform us so we can cancel your order and then please place a new order with standard delivery method.</div>
<div dir="ltr">Please inform us as soon as possible so we can take further action.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We are looking forward to hearing from you.</div>
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<div dir="ltr">Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/490134