Subject: New Reply Received - Requesting for a change of an item
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 27 Feb 2020 21:39:53 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Requesting for a change of an item  Ticket comment <div dir="auto">How does MyCredit Account works and how to use it to make another purchase ?</div>
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<div>On Thu, 27 Feb 2020, 10:14 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Gedeon,<br><br>Thank you for your prompt reply.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that as you've placed your order by cash on delivery so we will refund your amount in your MyCredit within 3-5 working days.</div>
<div dir="ltr">Please note your return item is in progress and once your item will be deliver to warehouse so it takes 2-3 business days for quality check and then your amount will be refund in your MyCredit.</div>
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<div dir="ltr">You can use your MyCredit amount for your next purchase.</div>
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<div dir="ltr">Feel free to ask any further queries in future.</div>
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<div dir="ltr">Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/481677