Subject: New Reply Received - Re: image-23-02-20-09-05
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 Feb 2020 23:51:07 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: image-23-02-20-09-05  Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
<div>ارجو الرد</div>
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<br><br>Sent from myMail for iOS<br>
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<br><br>Tuesday, 25 February 2020, 4:22 PM +0300 from [email-masked]  &lt;[email-masked]&gt;:<br><div id="composeWebView_previouse_content"><blockquote id="mail-app-auto-quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(253, 65, 76); margin: 10px 0px 10px 5px; padding: 0px 0px 0px 10px; display: inherit"><div class="js-helper js-readmsg-msg" style="">
	
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			<div id="style_15826369310000002417_BODY" style=""><div class="class_1582657365" style=""><div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>
	<div dir="ltr" style="">Dear Customer,</div>
<div dir="ltr" style="">This email concerns your Customer Service case # 479192</div>
<div dir="ltr" style="">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr" style="">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr" style="">Looking forward to your response.</div>
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<div dir="rtl" style="">عميلنا العزيز,<br style=""><br style="">تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 479192<br style=""><br style="">نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br style=""><br style="">نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br style=""><br style="">نتطلع الى ردكم.</div>
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<div dir="ltr" style="">Rehan Khan : </div>
<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><div dir="ltr" style="">
<div dir="ltr" style="">Hi Shaikhah,<br style=""><br style="">Thank you to contacting us.</div>
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<div dir="ltr" style="">We sincerely apologise for the inconvenience caused.</div>
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<div dir="ltr" style="">As we can see that you have placed this order on Feb 15, 2020 and your order number is 6465625132.</div>
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<div dir="ltr" style="">Please provide us the information that you've received this item as a damage or not.</div>
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<div dir="ltr" style="">We are looking forward to hearing from you.</div>
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<div dir="ltr" style="">Your Friends</div>
<div dir="ltr" style="">The Support Team</div>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/479192