Subject: New Reply Received - Shukran Linking Issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 Feb 2020 09:52:05 +0000 (UTC)

Hi Rehan Khan,  The customer has responded to the ticket.  Shukran Linking Issue  Ticket comment <div dir="ltr">Hello,</div>
<div dir="ltr"><br></div>
<div dir="ltr">I tried again but the same thing is happening. Please find attached a screen record of what is happening again. </div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you</div>
<div dir="ltr">Salma               </div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Feb 25, 2020, at 9:58 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div>
<div>Hi Salma,<br>
</div>
<div><br></div>
<div>Thank you for contacting us.</div>
<div><br></div>
<div>We sincerely apologise for the inconvenience caused.</div>
<div><br></div>
<div>We would like to inform you that we've successfully fix the issue so we request you please try again to link your Shukran card.</div>
<div dir="ltr">
<div><br></div>

<div>We are giving you 5
days from the order date to link your account. Once you link your account
within the 5 days of purchase, your points will be automatically credited
into your Shukran account. You can only earn the points on your last purchase.</div>
<div> </div>
<div>To link your Shukran
card, please follow the below steps:</div>
<div> </div>
<div>1- Log in your
account.</div>
<div>2- Go to My account
&gt; Shukran &gt; Link your account here.</div>
<div>3- Follow the provided
steps on the webpage</div>
<div> </div>
<div>After you have linked
your UAE Shukran account and you have 200 points or more, you will be eligible
to spend your points.</div>
<div dir="ltr">But if still you''ll face any problem so please inform us with the screenshot of the error, we will help you.<br>
<br>
</div>
<div>Feel free to get in touch
with us for further assistance.</div>
<div> </div>
<div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
</div>
</div></div>

	

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</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043090373354'>Video.mov</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/479127