Subject: Ticket Assigned - Problem with my order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Feb 2020 02:04:50 +0000

Hi Rehan Khan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Problem with my order 
Hello,
My name is maha alrughaib i have issue with my order.
On 31 January 2020 i ordered from the application and when i press pay it took me to the Knet window and i payed 30.750 kd. But the problem is that my order has not been taken Although they deduct the amount 30.750 kd from my account.
The mobile number in the order was ‪99939378‬

Please check the attached pictures for the deduction amount from my account
I attached one picture from the messages and the other from my statement of account and it shows the deduction was from where.

Thank you
Your action is highly recommended
Sincerely
Maha AlRughaib

السلام عليكم
حدث معي خطا في الطلب
اسمي مها الرغيب
رقمي ٩٩٩٣٩٣٧٨
طلبت من برنامج الطلبات بقيمة ٣٠.٧٥٠ دينار وتم تحويلي لنافذة الدفع ودفعت ٣٠.٧٥٠ ولكن المشكله انه لم يظهر لي انه تم اخذ طلبي لا يوجد فاتوره بحسابي ولا يوجد ايميل يبين انه تم اخذ طلبي بالرغم من ان المبلغ خصم من حسابي.
الرجاء النظر لصور المرفوقه واحده من المسجات والثانيه من كشف الحساب ويظهر ان الخصم اتى من اين
كان الطلب بتاريخ ٣١/١/٢٠٢٠

ارجو الرد باسرع وقت
وعمل اللازم
شكرا
تحياتي واحترامي
مها الرغيب

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/441770