Subject: New Reply Received - Re: We’ve received your online return request.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 31 Jan 2020 11:02:15 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: We’ve received your online return request.  Ticket comment <div dir="auto">Hi<div dir="auto">A courier guy already took a package for the return.</div>
<div dir="auto">I paid by debit card. Kindly refund the amount asap so that i can order again.</div>
<div dir="auto"><br></div>
<div dir="auto">Thankyou.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 31 Jan 2020, 9:24 am Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div>
<div>Hi Bushra,</div>
<div><br></div>
<div><div dir="ltr">
<div>Thank you for shopping
with us.</div>
<div><br></div>
<div dir="ltr">We are sincerely apologies for the inconvenience caused.</div>
<div> </div>
<div dir="ltr">In the meantime, an
exchange is not available at <a href="http://www.babyshopstores.com" rel="noreferrer" target="_blank">www.babyshopstores.com</a> . You can return online purchases through the
below three channels:</div>
<div dir="ltr"> </div>
<div dir="ltr">· You can contact our customer support team on 800-22297467 to book a return and to be notified of the refund amount based on our return policy.</div>
<div dir="ltr"><br></div>
<div>· You can also book the return online. You can log into your
account and go to Order History. Click on "Order number". From that
page, you can see an option to return an item. Just click on the box and follow
the instructions.</div>
<div><br></div>
<div dir="ltr">· You can now drop off your return to any (Babyshop) store across the
UAE.</div>
<div> </div>
<div>Here’s what you need
to do.</div>
<div> </div>
<div dir="ltr">· Visit your nearest store: Wrap your returns in their original
shipping packaging and bring it along with your invoice to any (Babyshop) store in
the UAE.</div>
<div dir="ltr"><br></div>
<div>· Hand over your return: An authorized staff member will take your
package and hand you an acknowledgement receipt. Please keep this safe.</div>
<div><br></div>
<div>· Receive your refund: After we check your returns, we'll process
your refund. If you’ve paid by cash, you can ask for a cash refund. It can also
be refunded to your My Credit account for online purchases. If you’ve paid by
card, you can receive a refund to your card.</div>
<div> </div>
<div>Don't forget to check
the returns policy first to see which products we don't take back. </div>
<div dir="ltr">​</div>
<div dir="ltr">You have
within 14 days to do a return and a refund.</div>
<div> </div>
<div>Feel free to get in
touch with us for further assistance.</div>
<div> </div>
<div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
</div></div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/430001