Subject: New Reply Received - Return baby walker
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Jan 2020 07:39:24 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Return baby walker  Ticket comment <div>Hello </div>
<div>I ordered 2 baby walker for my twins , the first one was exactly the same as I wanted for the girl but the color of the boy walker is not the color I choose i send you the picture which I choose from your site and the one I reserved after changing the color of the toys board form green to tiffany color  </div>
<div>Now I am not happy with the color of the seat but I cannot wasting more time and visiting more branches I already visit 1 on Ajman and 2 on Sharjah </div>
<div> as online store you should be accurate with details and supposed to savings time for the purchasers <span style="-webkit-text-size-adjust: auto">also as a big name in market you should manage changing items with more flexibility and not to forget that we use online store to save time </span>
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<div><span style="-webkit-text-size-adjust: auto">Finally if you still interested you can contact me by phone on this number 0555161305 and I prefer to speak to Arabic staff </span></div>
<div><span style="-webkit-text-size-adjust: auto">Thanks </span></div>
<div>
<img class="ymail-preserve-class inline-image-guid-CD2F31B3-E9CA-4E68-A923-C0D3FD323865 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA4MzM0MTE0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.opKQnsrjoLcRYaqJEKX-gBd3IzId0V_7GuO-kcKSpAQ" alt="Inline image" style="width: 100%"><div><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, January 31, 2020, 10:52 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv3792095937"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Suzan,<br><br>Thank you for your prompt reply.</div>
<div><br></div>
<div dir="ltr">We are sincerely apologies for the inconvenience caused.</div>
<div dir="ltr"><br></div>
<div dir="ltr">As we have checked that under this order number 9768365161, you have placed a order for 2 baby walker.</div>
<div dir="ltr">So please provide us the details and pictures that which item you wants to return.</div>
<div dir="ltr"><br></div>
<div dir="ltr">​Hope you understand us.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We are looking forward to hearing from you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/423264