Subject: New Reply Received - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jan 2020 06:19:48 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Abhilash,</div>
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<div class="MsoNormal">Please share the date and time of incident so that it can be investigated for initiating action in the case.</div>
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<span style="color:black">Thanks &amp; Regards,<br>
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Ashutosh Kumar<br>
Area Manager<br>
Max - Abha Region</span><span style="color:black"><br>
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<div class="MsoNormal" style="background:white"><span style="color:black">Office Desk Extn: 7024<br>
Contact: +966-547638109<br>
URL: landmarkgroup.com<br>
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<img width="97" height="39" style="width:1.0104in;height:.4062in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA4MjE4OTkwNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4qgRM-fh7mmHZXJtgrbD10-XoJm-Kk-5_MfXAXFXia8" alt="1464326749312_PastedImage"><br>
FASHION FOR REAL PEOPLE</span></div>
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<div>From: Abhilash Kuttalam &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, January 27, 2020 12:27 PM<br>
<b>To:</b> Ashutosh Diwakar Kumar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Alghamdi Mohammed &lt;[email-masked]&gt;; Mohd Rushdee &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#425180] - Feedback or suggestions | Customer Complaint</div>
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<div class="MsoNormal">Dear Ashutosh,</div>
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<div class="MsoNormal">Please look into this customer complaint.</div>
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<b><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Thanks and Regards,</span></b><br>
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<b><span style="font-size:10.0pt">Abhilash Kuttalam</span></b><br>
<b><span style="font-size:10.0pt">Max Fashion</span></b> </div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt">Riyadh Gallery Mall, Gate No. 1A, 3<sup>rd</sup> Floor,</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt">Kingdom of Saudi Arabia</span></b></div>
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<b><span style="font-size:10.0pt">Phone – 0112078292 (Extn 3512)</span></b><br>
<b><span style="font-size:10.0pt">Mob: +966 540 235 455 / +966 596 205 502</span></b><br>
<b><span style="font-size:10.0pt">URL: </span></b><a href="http://www.landmarkgroup.com/" rel="noreferrer"><b><span style="font-size:10.0pt;color:blue">www.landmarkgroup.com</span></b></a>
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<div class="MsoNormal"><span style="font-size:9.0pt">I know Jiu Jitsu, Kung Fu and 26 other dangerous words.
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, January 27, 2020 2:07 PM<br>
<b>To:</b> Alghamdi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#425180] - Feedback or suggestions</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer claim that he went to Khamis Mushait store. He had a very bad experience with the store and with the salesman.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">When he started buying many products then one of the salesman named KAMAL, so he misbehaved with him and salesman told to fold the pant and put it in hanger, so customer told him
 it's your duty to fold it then at the same time salesman became angry with the customer and used many bad words against customer and also told to go out from the shop.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Salesman also said that you don't need to purchase anything from the store. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Salesman took customer's bag and through away. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">So now customer is asking for his right and also asking to terminate these kind of salesman.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please understand this is not the way to deal with the customer.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">So please do the needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We are looking forward to hearing from you.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​Your Friends</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">425180:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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