Subject: New Reply Received - Re: Case Resolved
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jan 2020 07:55:21 +0000 (UTC)

Hi Rehan Khan,  The customer has responded to the ticket.  Re: Case Resolved  Ticket comment <div>These are some of my evidences !! </div>
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<br>Look at the date ! And look at your reply !! </div>
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<div>While you were dicussing how refunds work !!! </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA4MTgxMzk2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8EnQuq5fW4iBqmNLI8UfHO17jH5nax6WweikVJfzPIA"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA4MTgxMzk3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.J4QdDu__fSMGbw9dXvobTYsjXJFhm98cIoAkxVZ1nn4"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Jan 27, 2020, at 10:04 AM, [email-masked] wrote:<br><br>
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<blockquote><div dir="ltr">I dont know if im talking in a foreign languange because it seems you are not even understanding my situation !!<br> <div>I dont want it to be on my credit and there are tooooooo many recorded emails and phone calls you are making sure that the amount will be refunded to my bank account same way how i pay !!!!! </div>
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<div>Im gunna sue you if i didnt get my money back </div>
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<div>I dont have an account any more i delete the application and didnt even remember the password !! </div>
<div>So dont tell me to do a thing that is against what you said in the begenning </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On Jan 27, 2020, at 9:47 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Arwa,<br><br>Thank you for your reply.</div>
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<div dir="ltr">We are sincerely apologies for the inconvenience caused.</div>
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<div dir="ltr">Please understand that as we checked you have paid for this order by KNET but amount has been refunded to your MyCredit instead to your account.</div>
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<div dir="ltr">And amount has been refunded for that order.</div>
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<div dir="ltr">So please log in with that email id and check your refund amount in your MyCredit.</div>
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<div dir="ltr">Hope you understand us.</div>
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<div dir="ltr">​Feel free to ask any further queries in future.</div>
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<div dir="ltr">Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/423144