Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jan 2020 09:31:27 +0000

Hi Rehan Khan,  The customer has responded to the ticket.    Ticket comment <div dir="ltr">u see this is not my fault u sent me wrong design of shoe pair plus broken blush kit bcause of worst packaging thats why broken .last tym i ordered lot of make up item it was safe due to good packaging but this tym i was totally disappointed </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Jan 25, 2020 at 12:23 PM Nausheent Rehan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">hello i made return request through your customer care service phone call which item i want to return back to you they made online its was not showing in my order history the after couples of days aramex mandoob came and shown me return request on his phone i asked his name he is zaheer when i called to ask him return number he said he dnt have he submitted my return product to khamees mushet branch of aramex and he told he dont have return number after submitted<div>this is the whole story  i dont knw what to do hope u will give better response to me</div>
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<div dir="ltr" class="gmail_attr">On Sat, Jan 25, 2020 at 10:16 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Nausheent,<br><br>Thank you for your prompt reply.</div>
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<div dir="ltr">Please understand that we need the screenshot where it shows the returned items status.</div>
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<div dir="ltr">So we required that return request status screenshot.</div>
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<div dir="ltr">Please provide us that screenshot so only then we can further assist you.</div>
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<div dir="ltr">Hope you understand us.</div>
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<div dir="ltr">We are looking forward to hearing from you.</div>
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<div dir="ltr">Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/334404