Subject: New Reply Received - Order 9767265401
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jan 2020 10:20:27 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Order 9767265401  Ticket comment <div>Dear support team,</div>
<div id="yMail_cursorElementTracker_1579169716321"><br></div>
<div id="yMail_cursorElementTracker_1579169716949">I can't believe your reply! Do you mean I can't see two pairs of shoes in a small box?!</div>
<div id="yMail_cursorElementTracker_1579169785007"><br></div>
<div id="yMail_cursorElementTracker_1579169786267">The lady who was giving me the order asked me several times if I have one order and I have spent more than 10 minutes at the counter as something was not going through and she had to ask help from another assistant. </div>
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<div id="yMail_cursorElementTracker_1579169884746">Please find the picture of the box and the label. Is it possible that there were two boxes and the order was from Lifestyle and Shoemart?</div>
<div id="yMail_cursorElementTracker_1579169943424"><br></div>
<div id="yMail_cursorElementTracker_1579169943921">Looking forward to hearing from you soon. </div>
<div id="yMail_cursorElementTracker_1579169954978"><br></div>
<div id="yMail_cursorElementTracker_1579169955260">Kind regards, </div>
<div id="yMail_cursorElementTracker_1579169959402">Yuliya Munir <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
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<br><br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 16 Jan 2020 at 12:13 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7674335170"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Julia</div>
<div><br></div>
<div>We apologise for the inconvenience caused.</div>
<div> </div>
<div dir="ltr">After checking your order, we found out that your order has been delivered completely, including ( Textured Low Top Slip-On Sneakers and Mesh Slip-On Shoes).</div>
<div> </div>
<div>If you still believe that the item is missing please contact us again.</div>
<div> </div>
<div>Please feel free to contact us if you have any further questions.</div>
<div> </div>
<div>Your friends</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/406840