Subject: New Reply Received - Bill
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 Dec 2019 08:46:56 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Bill  Ticket comment <div dir="auto">Thank you for your response</div>
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<div>On Mon, 30 Dec 2019, 9:21 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sanabel,</div>
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<div>Thanks for reaching out to us and giving us the opportunity to serve you.</div>

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<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>

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<div dir="ltr">During quality check we found out that item was not in a good condition to be sold and that was the last of their stock hence we took that out of your order. You are still going to receive the remaining items. </div>

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<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why this item was cancelled and you received a notification regarding the same items.</div>
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<div dir="ltr">In your order it shows full total but when courier partner will reach your place so you have to pay only for delivered items.</div>
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<div>Our delivery partner will call you before delivering these items.</div>
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<div>Hope this helps and have a great evening!</div>
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<div>Your Friends,</div>

<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/376547