Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Dec 2019 07:37:29 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div><div dir="auto">Thnx for reply o want to return the shoe because yesterday i went to the shoemart but this collection is not available there so I want to return it .</div></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 29 Dec 2019 at 11:19 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">Hi Iman,<div dir="ltr">
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<div>Thank you for getting in touch with us.<br>
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<div>We see that you want to exchange the shoe which you ordered from our website due to the sizing issue. <br>
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<div>As per the policy, we do not offer online exchange of any items. </div>
<div dir="ltr">However, we would suggest you to visit any nearby Shoemart store and get it exchanged from there providing that the same item is physically available in the store.<br>
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<div>For online, we would recommend that you first return these shoes and then order a new one with the desired size.<br>
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<div>We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br>
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<div>Your friends,<br>
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<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/373855