Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Nov 2020 05:08:11 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Not refunded.  More than one week now <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 18 Nov 2020, at 10:10 AM, murshad faisal &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Thank you so much <div>This is centrepoint .  Good work </div>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 18 Nov 2020, at 6:19 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Murshad,</div>
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<div dir="ltr">Thank you for reaching out to us with your concern.</div>
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<div dir="ltr">We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.</div>
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<div dir="ltr">Due to a technical issue the refund is not reflecting but the refund was processed by the relevant team. We have already escalated the concern to the technical team and once we will get any update we will get back to you.<br><br>We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1678841