Subject: New comment - [#1713384] Refund.
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked]
Date: Fri, 20 Nov 2020 10:10:29 +0000

There is a new comment in the ticket submitted by Nikhil Bishnoi to HelpCPAE   Comment added by : Jagmohan Urmaliya (TCS)  Comment Content:  <div class="WordSection1">
<div class="MsoNormal">Dear Shatakshi,</div>
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<div class="MsoNormal">   I could see that Return order was placed on 11’th Sept and it’s WMS receipt is not yet posted to OMS. Looping WMS team to check and publish the receipt.</div>
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<a id="OWAAMF314F8FB68984828BF4AFE17DBFEEADB" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@LMG WMS</span></a>  FYIA.</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Jagmohan</div>
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<div>From: Shatakshi Pandey &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, November 19, 2020 5:53 PM<br>
<b>To:</b> Eugene Ocoy &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Jessie Caparas &lt;[email-masked]&gt;; Jagmohan Urmaliya (TCS) &lt;[email-masked]&gt;; Ahamed Fayaz (TCS) &lt;[email-masked]&gt;<br>
<b>Cc:</b> Deepak Damodaran &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - Refund.</div>
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<a id="OWAAM3503B24C3D294D08ACAD5BB82D19CA9F" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jagmohan Urmaliya (TCS)</span></a> pls help check below, many orders pending
 like this :</div>
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<div class="MsoNormal"><img width="544" height="199" style="width:5.6666in;height:2.0729in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2ODExNjkwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-oZeJn9wky-Ezm_jE365LSxikM51pspYbz7VxDexsnw"></div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Shatakshi </div>
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<b>From:</b> Eugene Ocoy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, November 19, 2020 4:53 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shatakshi Pandey &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Deepak Damodaran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Ticket Assigned - Refund.</div>
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<div class="MsoNormal">Hi Shatakshi / Jessie,</div>
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<div class="MsoNormal">Below AWB available in our custody but is not present in system for receiving.</div>
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<div class="MsoNormal">Kindly check and update the same.</div>
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<div class="MsoNormal" style="text-autospace:none">Thanks &amp; Regards,</div>
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<div class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><i>Eugene Ocoy</i></div>
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<div class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none">E-COM CONLOC<br>
Landmark Group, Jebel Ali Industrial Area 1,<br>
Dubai, United Arab Emirates P.O. Box 24570<br>
<a rel="noreferrer">Tel:+971</a> 4 809 4861 Mob:+971 506983147</div>
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<div class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none">Email: <u><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></u>
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<div class="MsoNormal">Shop online at: http:\\<a href="http://www.landmarkshops.com\shoemart" rel="noreferrer">www.landmarkshops.com\shoemart</a></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, November 19, 2020 10:18 AM<br>
<b>To:</b> Eugene Ocoy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Ticket Assigned - Refund.</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div><span style="font-size:10.5pt;font-family:-apple-system">Hi Eugene Ocoy,<br>
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A new ticket has been assigned to you. Please follow the link below to view the ticket.<br>
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Refund.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Refund Not Processed<br>
Order Date : Sep 08 2020<br>
Order ID: 9602051683<br>
Return Tracking ID: 46039956056</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">RMA: 1000000593<br>
Assistance Required: Process refund asap.<br>
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Issue Description: The returned items were collected and returned back to WH on Oct 19. The refund is pending since then. Kindly process the refund on priority.<br>
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Regards,<br>
Nikhil</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1713384&amp;data=04%7C01%7Cjagmohan.urmaliya%40landmarkgroup.com%7C6b9e74adb3b846f287f308d88c926a5f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637413907764125353%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=BmGM2E4yN%2BWZYjscMDyOTQJgTe6uYEUZjUq7uGwq%2BWw%3D&amp;reserved=0" rel="noreferrer">https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1713384</a>
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