Subject: Refund not processed completely - 9797917194
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 26 Oct 2020 16:24:19 -0700 (MST)

Dear Team, 

With regards to above mentioned Order ID, the customer is complaining that she has refunded 12 items while the refund has been done for only 7 items. 

The customer complained for 3 orders in ticket id 1610406, and Suha Ali has created a Goodwill RMA for rest of the 2 orders and partly for this order. 

The items that are pending for the refund are: 

1. 162336337 - AED 35.00 
2. 162336328 - AED 35.22 
3. 162336660 - AED 25.15 
4. 162336665 - AED 25.15 
5. 162451042 - AED 25.15 

Kindly assist. 

Regards, 
Nikhil.