Subject: Re: RE: Refund not processed for NDR order - ID 6227672080
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 06:42:35 +0000

Dear Malik,     Greetings from FarEye !!!  We would like to inform you that we have received your concern regarding status update, we are working on the same and will update you soon.           You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b3f7130331c4fcf9b70a6b3fb8acb067d428a2b6b8df8280a41b4440e89b5ca5 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Vikash Kumar,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Wed, 21 Oct at 12:01 PM
                            ,  Malik Ismail <[email-masked]>  wrote:
                             
 Hi 
@FarEye Support, 

  

 Please update NDR status and publish. 

  

 Order ID 6227672080 

 AWB CRDSAL0074704620 

 Retuned date 06/10/2020 - 12:24           

 

 
 Regards, 

 Malik  

 

From: Fauzan Ahmad . Musalman <[email-masked]>
 
Sent: Wednesday, October 21, 2020 6:52 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Nikhil Bishnoi <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Refund not processed for NDR order - ID 6227672080 
Importance: High 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 

 

   

 
 Kindly assist us to mark the below order NDR, as per SaudiPost the shipment has been Returned to Origin, But in hybris the status is still IN TRANSIT.  

 

   

 
 Order ID: 6227672080. 

 
 
 Tracking ID: CRDSAL0074704620 

 

   

 
 Regards, 

 
 
 Fauzan 

 

   

 

 
 
From:
"Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>,
 "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, October 18, 2020 6:25:55 AM 
Subject: Refund not processed for NDR order - ID 6227672080

 

   

 

 Dear Team, 

 

 
 
 With regards to Order ID 6227672080, the customer has denied the delivery and the status of the order is RTO on Oct 06 (AWB CRDSAL0074704620). Kindly assist with
 the refund. 

 

 
 
 Please find attached screenshots for your reference. 

 

 
 
 Regards, 

 
 
 Nikhil. 

 

  

 

 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com