Subject: Fwd: A/c debited for On Validation order - Ticket ID 1389276
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sun, 20 Sep 2020 23:45:26 -0700 (MST)

Dear Team, 

Kindly assist in closing the case. The customer is chasing us for refund. 

Regards, 
Nikhil. 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Kaskar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "anju john" <[email-masked]>, "Harish thakor" <[email-masked]> 
Sent: Sunday, 13 September, 2020 15:53:30 
Subject: Re: A/c debited for On Validation order - Ticket ID 1389276 

Hi Rashid, 

Any update ? 

From: "Apoorv Joshi" <[email-masked]> 
To: "Rashid Kaskar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, September 4, 2020 6:18:45 PM 
Subject: Re: A/c debited for On Validation order - Ticket ID 1389276 

Dear Rashid, 

Kindly advise if there is any update on the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, 28 August, 2020 13:23:40 
Subject: Fwd: A/c debited for On Validation order - Ticket ID 1389276 

Hi Team, 

Kindly assist with the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 23 August, 2020 14:37:35 
Subject: A/c debited for On Validation order - Ticket ID 1389276 

Dear Team, 

With regards to Order ID 8397603850, the customer is complaining that his account has been debited, but the order was On Validation cancelled. Kindly find attached transaction confirmation shared by the customer. 

Kindly assist. 

Regards, 
Nikhil.