Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 13:29:44 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:38 PM, 14th Apr                     User                    I have requested a return on a shirt and I received sms that it will be picked up but I got an sms that the return was failed and the delivery partner is out for pickup again           03:38 PM, 14th Apr                     User                             03:39 PM, 14th Apr                     User                    Can you please assist me regarding this           03:39 PM, 14th Apr                     User                    Waiting for response           03:42 PM, 14th Apr                   Nikhil                   Good Evening, Kehkasha! Thank you for contacting Centrepoint. My name is Nikhil.           05:18 PM, 14th Apr                   Nikhil                   We can see that you are contacting us for the returns for the order id 9424583447 
           05:19 PM, 14th Apr                   Nikhil                   As per the online tracking, we can see that the driver is Out for Pick up today.           05:25 PM, 14th Apr                   Nikhil                   The courier team will contact you on +971566444438 to schedule the collection.           05:25 PM, 14th Apr                   Nikhil                   It may take 2-5 days for the collection of the returned items.           05:26 PM, 14th Apr                   Nikhil                   Is there anything else we may assist you with?           05:26 PM, 14th Apr                   Nikhil                   It was a pleasure to assist you.Thank you for shopping with Centrepoint. Have a wonderful day.           05:28 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6064701