Subject: Ticket Assigned - Delivery follow up 9425944105
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 11:01:24 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery follow up 9425944105 Michael Nagy                    Hi           02:18 PM, 14th Apr                     Michael Nagy                    No           02:18 PM, 14th Apr                     Michael Nagy                    Hi           02:18 PM, 14th Apr                   Nikhil                   Good Afternoon Michael! Thank you for contacting Centrepoint. My name is Nikhil.           02:38 PM, 14th Apr                     Michael Nagy                    Hi           02:39 PM, 14th Apr                   Nikhil                   We can see that you are contacting us for the delivery of the order id 9425944105           02:39 PM, 14th Apr                     Michael Nagy                    Yes           02:40 PM, 14th Apr                     Michael Nagy                    Where is my order           02:41 PM, 14th Apr                   Nikhil                   We sincerely apologize for this unexpected delay in the delivery           02:46 PM, 14th Apr                   Nikhil                   We can see as per the online tracking, the shipment is Out for Delivery today.           02:46 PM, 14th Apr                   Nikhil                   The courier team will contact you on +971589509142 to schedule the delivery           02:47 PM, 14th Apr                     Michael Nagy                    I can see that , but order never came           02:47 PM, 14th Apr                     Michael Nagy                    When ?           02:47 PM, 14th Apr                   Nikhil                   If you are not being contacted by the end of the day, please get back to us.           02:47 PM, 14th Apr                   Nikhil                   However, we will escalated your concern and will ask the courier team to contact you on your mobile number           02:48 PM, 14th Apr                   Nikhil                   Please allow us some time to get this resolved.           02:48 PM, 14th Apr                     Michael Nagy                    Already 4 complains 3 days waiting           02:48 PM, 14th Apr                   Nikhil                   We can understand your frustration and we are sorry for it. We will get in touch with the courier team and will ask them to expedite the delivery.           02:49 PM, 14th Apr                   Nikhil                   Is there anything else we may assist you with?           02:51 PM, 14th Apr                     Michael Nagy                    Update me about time ⏲️  from  courier today           02:52 PM, 14th Apr                     Michael Nagy                    Contact ur courier and update me           02:53 PM, 14th Apr                   Nikhil                   We will surely update you on your mail id [email-masked] once we hear from the courier team.           02:53 PM, 14th Apr                   Nikhil                   Is there anything else we may assist you with?           02:58 PM, 14th Apr                   Nikhil                   It was a pleasure to assist you.Thank you for shopping with Centrepoint. Have a wonderful day.           03:00 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6063592