Subject: Re: [email-masked] Unable to see tickets in his queue
From: Nikhil Bishnoi <[email-masked]>
To: Malik Ismail <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: deeksha <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 13 Apr 2023 23:31:18 -0700 (MST)

Hi team, 

Kindly provide access to [email-masked] for the below groups: 

1. Livesalesman 
2. LSM Chats All (GCC & EG CHat Team - All the groups English & Arabic) 
3. UAE WH Escalations, KW HC Livesalesman, HC KW Escalations, KW WH Escalations, BH WH Escalations, EG WH Escalations, OM WH Escalations, QA WH Escalations, EscalationsDXB Team 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Malik Ismail" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Thursday, 13 April, 2023 15:59:19 
Subject: [email-masked] Unable to see tickets in his queue 

Hi Team, 

With regards to user id [email-masked] is unable to see tickets in his queue. I have assigned few to him, but unable to see it. 

Also, could you please add him to GCC Arabic chat group, please. 

Kindly check and thank you for you help. 

Regards, 
Nikhil.