Subject: Re: Refund
From: Nikhil Bishnoi <[email-masked]>
To: Prachi Sharma <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 7 Apr 2023 08:40:02 -0700 (MST)

Hi Prachi, 

Please check the below escalation. If the order id is of UAE, then how come the currency is BHD and vice versa. 

Please do the escalation again. 

Regards, 
Nikhil. 

From: "Prachi Sharma" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 2 April, 2023 13:47:16 
Subject: Refund 

Hi team, 

Problem statement: refund 

Order ID : 9416700031 
Order date: Feb 28, 2023 
Refund amount: BHD2.11 

Issue description: As per Hybris refund has been processed from our end, cx has checked with the bank and confirmed that they have not received the refund. Kindly check and do the needful. 

Thank You, 
Prachi