Subject: Re-process refund to Oman Net - 1716304277
From: Nikhil Bishnoi <[email-masked]>
To: Ansari Mustak <[email-masked]>, Riyas Muhammad <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 7 Apr 2023 02:17:50 -0700 (MST)

Hi Team, 

Please assist us with this. 

Problem Statement: Refund Follow Up 

Order id: 1716304277 
Order date: Feb 25, 2023 
Refund amount: OMR 12.3 
Payment method: OMANNET 

Issue description: The customer wants the refund to be in his/her bank account (OMANNET), and we have raised the issue to Jira team under this link https://landmark.atlassian.net/browse/REL-170424 and they informed us that the amount has been removed, so please check and do the needful. 

Thanks for your help! 

Regards, 
Nikhil.