Subject: Refund for On Validation - 1721847028
From: Nikhil Bishnoi <[email-masked]>
To: Ansari Mustak <[email-masked]>, Riyas Muhammad <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 7 Apr 2023 02:15:04 -0700 (MST)

Hi Team, 

Please assist us with this. 

Problem Statement: Refund Follow Up 
Order id: 1721847028 
Order date: Mar 24, 2023 
Order status: ON_VALIDATION_CANCELLED 
Order value: OMR26.74 
Payment method: OMANNET 

Issue description: The order became On Validation Canceled, but the customer said that the amount has been deducted, so please check and advise. 

Thanks for your help! 

Regards. 
Nikhil.